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News & Tips

Read our latest news right here.

October 20, 2020

Do you know how important teamwork is?

We have all heard the saying, there is no ‘I’ In ‘team’ but have you heard that TEAM is an acronym for ‘together everyone achieves more”.  […]
October 13, 2020

Essential skills you need to be part of a successful team

Teamwork is an essential skill to possess if you want to work well with colleagues and other members of your team. It’s an inevitable fact that […]
October 6, 2020

The top 5 things every successful small business needs

In New Zealand it is extremely easy to set up a new business and currently, there are many new start-ups being set up every day as […]
September 21, 2020

How to overcome the challenges of working remotely and keeping customers happy

As the service industry constantly expands in numerous different countries, more and more companies are requiring customer-service employees.  A vast majority of companies are seeking to […]
September 9, 2020

When customer service goes wrong

Continuing with the customer service theme and now that we have talked about why customer service is so vital to the success of a company, let […]
September 2, 2020

How customer service can be improved

Customer satisfaction impacts tremendously on the success of your company.  A low level of satisfaction means that customer retention and loyalty rates are likely to be […]
August 19, 2020

The power of delivering great customer service and its rewards

Customer service is often at the core of a company that strives to provide an outstanding experience that leaves the customer feeling appreciated and supported. Here […]
August 11, 2020

All you need to know about payroll audits

Did you know that payroll in NZ is one of the most complicated in the world and with the complexities of the Holidays Act 2003 you […]
August 4, 2020

What do I need to start a business and the top 5 things you need to know!

We all hear stories of those successful entrepreneurs; whose business idea turns into a successful company in what seems like overnight.  However, the reality for most […]
July 28, 2020

The top 5 reasons why businesses fail and how to ensure you’re not one of them!!

While failure is an inevitable part of life, nobody wants to experience it. In a business setting, there’s money on the line, pride and even livelihoods. […]
July 21, 2020

Why small businesses need social media.

As a small business, you are constantly looking for new ways to get the brand of your company onto the radar of potential customers’ and create […]
July 13, 2020

The new reality of flexible working in today’s world.

Thanks to Nicola Campbell, Human Resources Specialist from Bell & Co for this weeks blog. When NZ went into lockdown to respond to Covid-19 hitting our […]
July 6, 2020

How small businesses help the economy

As we all know small businesses are the lifeblood of the New Zealand economy and now more than ever are vital to us keeping New Zealand […]
June 30, 2020

Covid-19 Update for Business

As we are all trying to get back to our ‘normal’ and get our business going again, I thought it was timely to give you an […]
June 23, 2020

What is cashflow and is it a good performance measure?

Cashflow is the lifeline of any business, but especially so for small businesses.  Cashflow will keep your business afloat, and it will allow for growth.  Unfortunately, […]
June 15, 2020

Why is cashflow important to a business?

Cashflow is such an integral part of every business, so why is it that none of us know exactly what it is and why it is […]
June 9, 2020

Which is the best – a Virtual Assistant or hiring an employee?

Hiring a new employee is out of the question for many business owners but the ability to take on a Virtual Assistant and pay for only […]
June 2, 2020

What does a Virtual Assistant do?

We may be “invisible” or not real to you but what we do certainly isn’t.   So – what does a VA do? The reality is that […]
May 26, 2020

Who needs a Virtual Assistant?

Do any of these sound familiar to you? Feel like you’re spending every waking moment running or talking about your business? You’re responding to emails at […]
May 26, 2020

6 Months Free MYOB Essentials

Due to the effects of Covid-19, and the huge impact this has had on small business’, MYOB are offering 6 months free subscription to MYOB Essentials […]
May 25, 2020

MYOB AccountRight 2020.2 Release – All You Need to Know

MYOB are always working on improving their usability for all users, these updates have been designed to save you time & make life easier! No more […]
May 19, 2020

Why should I outsource to a Virtual Assistant?

What is your passion?  Why did you go into business?  It’s unlikely that it was to do all the back office tasks required in any business […]
May 11, 2020

Do you know what your company’s mission and vision is?

Most companies have them but don’t actually understand what they are, what they stand for and why you have them.  I am talking about your Company […]
April 20, 2020

My experience as a new graduate at 3rd Arm Admin

For those of you that know us at 3rd Arm you will know how passionate we are about giving back, seeing businesses in this amazing country […]
April 14, 2020

How important is teamwork at the moment?

Who would have known a month or so ago that ‘teamwork’ would mean much more and require extra effort than ever before?  While we’ve always known […]
April 8, 2020

Is the lack of routine affecting how you work remotely?

Are you getting done all that you need to get done?  Does your mind wander and suddenly you find yourself emptying the dishwasher?  Your lack of […]
March 16, 2020

Important Updates You Don’t Want to Miss!

Minimum Wage Increase – $18.90 per hour Effective 1 April 2020 the adult minimum wage will increase from $17.70 to $18.90 per hour.  For some this […]
March 10, 2020

Attention MYOB AccountRight v19 users – special deal for you!

If you have been thinking of making the change from Classic AccountRight v19, but the cost of upgrading has put you off, there is now a […]
February 24, 2020

MYOB AccountRight 2020.1 Release – the ‘Need to Know’ Guide

MYOB are always working on improving their usability for all users and the following updates have been designed to save you time & make life easier! […]
February 17, 2020

Updates on Xero Apps

Over the last few months there have been several updates that have taken place on the Xero app so we thought it would be super helpful […]
February 11, 2020

Our Favourite Apps – Part 5

There really is no end to the list of fantastic apps out there that help make life easier.  Here’s a few for you, whether you’re into […]
February 5, 2020

What is Cloud Accounting and How Can it Help You?

You hear everyone talking about ‘using the cloud” – ‘just file it in the cloud’ or ‘our software is cloud-based’.  But, what does it mean – […]
February 3, 2020

Our Favourite Apps – Part 4

Our list of great apps continues – anything to make life easier! Mailchimp This app has allowed us to take control of our client database, newsletter […]
January 28, 2020

Our Favourite Apps – Part 3

Continue to save time and headaches by checking out our favourites apps and why we love them. Canva We are not in the business of design […]
January 21, 2020

Our Favourite Apps – Part 2

We are excited to share with you more of our favourite apps. Hootsuite It’s so easy to either get caught up in social media or on […]
January 14, 2020

4 Questions to Help You Plan for the New Year

It’s that time of the year again where we have all made some New Year resolutions and we are hopefully changing some habits!   Now is also […]
January 13, 2020

Our Favourite Apps – Part 1

We all understand the value of finding an amazing app, so we thought we would share our favourites with you over the next few weeks.  Some […]
December 17, 2019

Christmas Closedown

9 more sleeps till the big fat fella comes down your chimney, brings you presents and drinks your beer! Time seems to fly by faster every […]
November 19, 2019

Are you and your business organised and prepared for Christmas?

Its nearly that time of year again.  Time when the big fat fella comes down the chimney, the kids get lots of pressies and the parents […]
November 15, 2019

Global Bookkeeping Week 18 – 22 November 2019

For those of you that follow us on social media I’m sure by now you would have heard us talking about Global Bookkeeping Week (If not […]
November 5, 2019

Our Top 6 Tips for Debt Collection

Understanding and managing your cashflow can make or break your business.    Recent figures released by Xero reveal that New Zealand small businesses are collectively owed about […]
October 17, 2019

What is the value of a good Bookkeeper?

The answer to that of course is that they are priceless! There is still the same old question as to whether you should do it yourself, […]
October 16, 2019

Public Service Announcement – we can help save you a $250 IR Penalty

Hopefully by now you are aware that Payday filing has arrived and that from 1 April 2019 you should have been filing all employment information every […]
September 26, 2019

Why does my business need a budget?

Like anything in life preparation and planning prevents poor performance.  This is especially true when it comes to setting up and running a business and ensuring […]
September 19, 2019

Cheques No Longer Accepted

Inland Revenue and the Accident Compensation Corporation will no longer be accepting cheques. The days of sending and receiving cheques are nearly over and for some […]
September 10, 2019

The Big 6 Changes to Payroll Legislation in 2019

2019 has been a busy year with regards to payroll and multiple legislative changes have taken place, so we thought it was timely to make sure […]
September 2, 2019

MYOB Partner Connect Award Winners

Read the full press release from MYOB
August 15, 2019

Which Accounting Software is right for my business?

This is a question we are asked often and the response is always – it depends!!! It depends on quite a number of different aspects and […]
August 5, 2019

How do I create a recurring invoice in Xero?

Watch our quick video for a practical demo.  For more information fill out your details below and we will be in touch.
July 30, 2019

My top tips for attending conferences and how to get the best out of them

This time of year, is conference season in our industry.  Every industry will have a ‘season’ where there are multiple conferences that are relevant to your […]
July 16, 2019

How do I setup a bank rule in MYOB?

Another weekly tip for you! Watch this video if you want a quick demo on how to setup a bank rule in MYOB. For more tips or […]
July 8, 2019

I hate credit control – HELP ME!

Everybody hates credit control.  It is that one job that is super important, nobody wants to do it and it always gets put off until another […]
June 27, 2019

How do I Create a Purchase Invoice in Xero?

Welcome to our tip of the week! To get some practical advice and a quick demo on how to create a purchase invoice in Xero – Watch […]
June 20, 2019
Hand depositing clock in piggy bank on background

The top 5 ways a bookkeeper can save you time & money

Business owner? Busy family life? Jam-packed social commitments? Do you want to ensure that these things are balanced in a way that will benefit your business, […]
June 10, 2019
Online filing system

Our top tips on how to make your workplace paperless.

With the constant technology changes that take place in today’s world, it is becoming easier and easier, not to mention much more efficient, to no longer […]
May 2, 2019

MYOB In Tray for documents

Have you caught up with the new In Tray function available in online MYOB AccountRight files? Use this function to save time and rid yourself of […]
April 20, 2019

Documenting Standard Operating Procedures – boring but essential! What if there was a simple, hassle free way to get this done?

If something untimely or untoward happened to you or one of your team would you be safe in the knowledge that anyone else in the office […]
March 26, 2019
Close-up of unrecognizable man working with financial data. He using calculator and examining document. Financial inspector holding examination. Paperwork or finance concept

Why do I need a Bookkeeper?

Why do I need a Bookkeeper? Unless you went into business as a Bookkeeper then its safe to say that numbers probably aren’t your thing.  Here […]
March 25, 2019
Closeup on notebook over desk background, focus on wooden blocks with letters making EOFY End of Financial Year text. Concept image. Laptop, glasses, pen and mobile phone in defocused background

The 4 most important End of Financial Year Processes

With yet another End of Financial Year just around the corner it’s time to start gathering up the list of things you need to help make […]
March 7, 2019
Working-with-Debitors

Outstanding Debtors – Xero

End of Financial Year is fast approaching – it is always the right time to be chasing up those outstanding invoices but now, especially important if […]
February 18, 2019
Vector graphic of laptop with payroll visible on screen

Upcoming Employment Law and Payroll Changes in April 2019

Two new Acts passed by the government late last year, as well as major payroll changes, are coming into effect as of the 1st of April, […]
January 31, 2019
Stack of Payroll Files

Payroll Made Easy: The Basics of Payroll Services and Systems Explained

Admit it. New Zealand Payroll processing is a complicated business. You must track all your employees’ hours, calculate their wages, withhold their taxes, Kiwisaver and other […]
January 28, 2019
invoice reminder

MYOB Account Right Invoice reminders – Get you paid faster!

MYOB Account Right Invoice reminders – Get you paid faster! Finally! A great way to chase up those customers that seem to drag their heels when […]
December 20, 2018
Close-up of woman’s hand using calculate for accounting

The Importance of a Good Bookkeeping Service

When it comes to hiring an accounting firm for their bookkeeping service, many businesses underestimate how much time and money they can save – especially new […]
November 20, 2018
payroll tips

Top payroll tips to help make your life easer

Payroll Tips With Christmas fast approaching and summer in NZ its that time when most of us start thinking about our summer break.  But if you […]
November 11, 2018
bookkeeper

Victories at MYOB Partner Connect 2018

Victories at MYOB Partner Connect 2018 3rd Arm Admin has had a busy few months, recording two milestones at this year’s MYOB Gala Dinner and Partner […]
October 17, 2018
Professional accountant in front of laptop and calculator

Why Outsourcing Your Payroll Is Better For Business

Keep it out of the family: why outsourcing is better Keeping books and administration work up to date is essential for your business. Tracking outgoing expenses, […]
September 25, 2018
A calculator next to business financial figures

The Fundamentals of Bookkeeping

The Fundamentals of Bookkeeping Bookkeeping is essential for a business to run smoothly. Whether it’s recording transactions, receivables management, or monitoring customer credit and employee wages, […]
September 14, 2018

Multi-factor authentication – what is it and why should I have it?

Multi-factor authentication – what is it and why should I have it? Two-stop verification is defined as a process that involves two authentication methods performed one […]
September 3, 2018

Pay Day Reporting – what does this mean to me??

Pay Day Reporting – what does this mean to me?? What is Pay Day Reporting? I’m sure you’ve heard the words pay day reporting or pay […]
August 27, 2018

Bookkeeping versus Accounting

Bookkeeping versus Accounting – What’s the Difference? Bookkeeping and accounting are both essential financial business functions, yet many people are unclear on the distinction between the […]
July 23, 2018
Businessman and businesswoman sharing a handshake over coffee

Why Hiring a Payroll Service is a Winning Strategy for SMBs

Why Hiring a Payroll Service is a Winning Strategy for SMBs Running a small to medium-sized business (SMB) can be a complex process. More often than […]
June 25, 2018
Manage business administration with bookkeeping services

Exploring the Science and Art of Bookkeeping

Why bookkeeping is both science and art Bookkeeping is the starting point of any accounting process. Accurate financial records serve as the foundation to an organised […]
May 28, 2018
Flatlay of business woman doing accounting on a table

5 Basic Steps to Payroll Processing

5 Basic Steps to Payroll Processing Paying meticulous attention to the payroll process is essential to ensuring your employees are promptly compensated and that your business […]
May 4, 2018
Worried man looking at paper

How To Deal With Debtors & Creditors

How To Deal With Debtors & Creditors For any business, good cash flow is essential to success. In an ideal world, you’ll get paid as soon […]
April 2, 2018
Old Paperwork Files

A History Lesson: Payroll Processing

A History Lesson: The Evolution of Payroll Processing Payroll has grown and evolved its systems and technologies into what businesses worldwide use today. Different organisations may […]
September 21, 2016

Get the Scoop on 3rd Arm Admin’s Award Win!

Top small business advisors awarded.  Read the MYOB Scoop press release here
January 14, 2015

Dominion Post | 14 Jan 2015 | Press Release

Looking after business When it comes to the nuts and bolts of business, Sue Inkersell is a useful person to know. Photo: JOHN NICHOLSON/FAIRFAX NZ Essential […]

Let us take care of the paperwork so you can get on with business. Call Sue on 021 812 112 to get started.

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