3rd Arm Admin

Why work with us

What we’re about

Our Vision

Help grow successful communities by assisting and empowering NZ business owners to achieve success by having control and clarity over their financial position.

Our Mission

To enable and support NZ businesses by streamlining systems and procedures and providing up to date and accurate information to enable profitable and sustainable businesses.

Our Values

  • Client Commitment
  • Respect
  • Excellence
  • Integrity
  • Fun

The 3rd Arm Admin Team

Sue Inkersell

Sue Inkersell

Managing Director

After many years working across a number of industries including Government, construction and client service based businesses, Sue wanted to be able to make a difference to not just one but multiple businesses all while juggling a young family. So, in 2007, she founded 3rd Arm Admin Ltd.

Sue’s driving force is around achieving success for small businesses in NZ. She firmly believes that her client’s success is her success. She is big on relationships, collaboration and team work to help our clients achieve that success.

Coming from a farming background Sue truly understands the importance of the numbers, but also understands that it is about more than just the numbers– it’s also about the people and all working to our strengths. Not everyone is good at running a business but with the right support around them we aim to change that and help you run a successful business and achieve your goals.

Sue believes that the best business decisions are based on accurate and up-to-date information. Transparent and efficient bookkeeping systems and processes put you in control and give you the ability to make these decisions. She also believes that one size does not fit all and so loves working with you to ‘deep dive’ into what your goals are and coming up with the best way to achieve them.

When not at work you will probably find Sue doing what she loves most – spending time with her family and friends, whether it be shopping, boating or motor racing, so long as it’s with the family she is happy.

Candice Burgess

Candice Burgess

Practice Manager

Introducing Candice Burgess, the Administration Manager for 3rd Arm Admin. Candice’s role is to manage the day to day operations of 3rd Arm Admin to ensure things run smoothly. From looking at different software platforms to rolling them out to the business and the team is all part of Candice’s role to guarantee our internal company processes and systems are slick and up to date.

Candice’s 15+ years of administration experience is made up from several industries including travel, insurance and banking to name a few. She loves improving and streamlining processes, taking on new challenges, learning new things and really making a difference. Candice is willing and able to tackle anything thrown her way.

When not at work Candice can be found at the gym (being a self-proclaimed gym junkie) as well as running around after her husband and 3 teenage children. She has a passion for clothes, shoes and handbags and being very social she also loves to catchup with family and friends over a cheeky wine or 3!


Linda Cunningham

Senior Bookkeeper

Linda has been with 3rd Arm Admin since 2013. Her background has always been in office administration and she fell into bookkeeping by accident in her early 20’s after being given the opportunity to help reconcile petty cash and became hooked.

Linda thoroughly enjoys the variety in her role – no two days are ever the same. Her aim is to make the bookkeeping / payroll stress free for clients, so they can get on with what they love to do.

Linda is really an outdoors girl at heart. When she is not working you will find her at yoga, long walks on the beach with her dog, bike riding adventures, driving her teenagers around, and coffee/ wine outings with family and friends.

Karen Mason

Karen Mason

Senior Bookkeeper

Introducing Karen, who started with 3rd Arm Admin in late 2018 as a bookkeeper. Karen has a background in all things finance with freight and logistics companies, government and more recently small engineering. Her favourite job of the past was working for global shipping company P&O before they were bought out by Nedlloyd.

Karen loves a good bookkeeping conundrum to try and work through. She is keen to understand how things work, so that she can offer useful input. The detail is important to her as it’s the nitty gritty info that make up the full picture, so one thing that you can be 100% sure of is that Karen will leave no stone unturned to get to the bottom of a situation.

Karen is a keen sportsperson and plays softball and netball and dabbles with squash. Her and her partner are the parents of mostly grown sons and she enjoys watching what they do, and especially following motor racing – which one of her sons is involved in. When not playing sport, Karen keeps busy by being involved in the running of it. She also loves catching up with her friends – including organising some great local and overseas girls’ trips.

Penny Halse

Penny Halse

Intermediate Bookkeeper

Penny joined the 3rd Arm Admin team in 2017 doing both payrolls and bookkeeping. She is our resident expert in payroll and holds a certificate as an NZPPA Certified Payroll Specialist.

Penny previously worked in government, transport, and for various trades, but is really enjoying the many variations that come with 3rd Arm Admin customers. A successful day for Penny is being able to totally remove the problems and pain for her customers and instantly lower their stress levels by ensuring everything is up to date and accurate.

When not at work she enjoys singing with the Wellington Orpheus Choir and she loves spending time with her daughter and family. Penny’s passion for gaming has led to her daughter studying game design at Yoobee, which makes her a very proud Mum.
Janice Truscott

Janice Truscott

Intermediate Bookkeeper

Say hi to Janice.  After many years of experience as a Personal Assistant/Executive Assistant, the bookkeeping bug bit Janice when she started working in her husband’s consulting business, processing basic transactions and working with Accountants. She wanted to know all about bookkeeping and studied to gain a certificate in this field.

Janice’s first role as a Bookkeeper was with an accounting firm where she worked with many different small and medium organisations including hospitality, manufacturing, body corporates, consulting, film production and non-profit organisations. Janice was responsible for clients’ daily bookkeeping, payrolls and related administration. The thing she loves most about bookkeeping is delving into the daily detail to ensure that clients’ accounts, payrolls and tax obligations are up to date so they can focus on their core business.

Outside of work Janice  enjoys running for fitness, walking her dog and is kept busy with her family – always an adventure to be had!

Ellie Kennard

Ellie Kennard

Ellie recently joined 3rd Arm Admin and brings a fresh and young perspective to the office.  While this is her first role in an office environment she has taken to bookkeeping like a duck to water and is proving to be a valuable member of the team.   In her previous part time roles, not only did Ellie develop a brilliant and all-important work ethic, but she also brings crucial interpersonal attributes including loyalty, being trustworthy and dedication to her work and the team.  She loves her job, especially helping customers fix their problems and making it easier for them to run their business.

Outside of work Ellie is very sporty and plays competitive softball in the summer and netball in the winter.  When not playing sport Ellie is a self-proclaimed foodie and coffee drinker and never turns down the offer of a coffee if one is going around the office.

Teresa Baker

Teresa Baker

Accounts Administrator

Teresa brings her 21 years of conveyancing experience, running her own business together with different positions as an Office Manager and Administrator.   To add to her already impressive work history and experience, Teresa has a degree in Bachelor of Applied Management majoring in Accounting.  Bookkeeping and working with numbers has always interested Teresa and so getting paid to do this as a job is a bonus!  She loves making it easier for a business owner to run his/her business by being all over their accounts.

Outside of work Teresa is very busy with her young family running them around to all their activities and sports events.  She is a firm believer that if the kids are kept busy they stay out of trouble.


Vicky Stewart

Intermediate Bookkeeper

Vicky recently joined 3rd Arm Admin, having most recently been in a sales support role in the IT cyber security industry.

Her previous experience includes office manager in the lighting & sound entertainment industry which involved managing the day-to-day activities of running an office including bookkeeping and payroll, Payroll and HR experience in women’s fashion and various roles earlier in her career in the legal industry.

Vicky enjoys building relationships and ensuring accurate, efficient and detailed work of a high caliber.

Her children are young adults and when not at work you’ll normally find Vicky walking the dog, preferably at a beach, and finding new walkways around the Wellington region. Originally being from the South Island, she enjoys trips south to catch up with family and friends. Her perfect end to a summer’s day is sharing a little gin or two in the sun and catching up with friends.

Ready to talk? Contact us now!

We can customise solutions in both bookkeeping and administration for your business. If you are looking for a complete Administration & Bookkeeping Solution, please call Sue on 021 812 112 or book a time with Sue to find out more about what we do.