If something untimely or untoward happened to you or one of your team would you be safe in the knowledge that anyone else in the office could pick-up where you left off, run those repetitive but all-important jobs, meet deadlines and basically keep the business going? Whether you’re a small, medium or large business, documenting your standard operating procedures (SOP’s) is vital to the successful running of your business.
The benefits of documenting your SOP’s are massive – it provides consistency, helps to monitor and analyse your systems therefore providing the opportunity to fine-tune, improve delivery, performance and quality of your service. It also serves as a training platform helping you to induct new staff and cross train all members of your team eliminating the risk of one person having all the knowledge.
Documenting SOP’s has never been easier and if you haven’t heard of Sweet Process then it’s about time you did! This internet-based software provides a solid platform and with it’s ease of use it actually takes the pain away when it comes to writing up all SOP’s that are currently stuck in your head or on your ‘to do list”. It also does way more than just serve as a filing system for your SOP’s…Sweet Process also allows you to assign and share procedures to individuals or groups, setup tasks and reminders of jobs due and keep track of things as they get done!
Here at 3rd Arm Admin we have a small and very skilled team with expertise across bookkeeping, payroll, business administration. We also use a range of software systems such as MYOB, Xero, Moneyworks, IMS and many more. With that in mind and given the nature of our business, accuracy and meeting deadlines are vital and non-negotiable in the running of our day to day operation, therefore it is critical that any member of our team can pick up a job in the event of another team members absence. Sweet Process has been a sweet miracle for 3rd Arm Admin instilling confidence in the documentation and delivery of sound processes and practices.
